Director, International Services & Programs - OACAC

Director, International Services & Programs

Cleveland State University

Position Description: Directs the Office for International Services and Programs, ensuring progressive, efficient and effective operations. Ensures compliance with Department of Homeland Security (DHS) and United States Citizenship and Immigration Services (USCIS) regulations and utilizes the SEVIS system as it pertains to F-1 students and J-1 students and scholars. Serves as Principal Designated School Official (PDSO)/Designated School Official (DSO) for F-1 students and Responsible Officer ((RO)/Alternate Responsible Officer (ARO) for the J Exchange Visitor program. Develops, implements, directs and oversees the university’s international education, exchange and study programs and associated initiatives that foster and strengthen educational and cultural exchange, including developing exchange agreements and activities. Assists the Admissions Office in developing partnerships with international universities and serves as liaison to international partner universities throughout campus. Develops strong on-campus programs for the purpose of engaging international students’ interest, providing support and encouraging a culture of internationalism. Provides leadership in initiating, developing, and increasing international program activities. Supervises assigned personnel. Serves as CSU’s Fulbright advisor. Interacts professionally with all internal and external customers using strong interpersonal skills.


Minimum Qualifications: Master’s or J.D. degree. Seven plus years experience in international-related services, which includes supervising issuance of student and exchange visitor visa documents, program development, management, designing efficient operating models, evaluating program effectiveness, and marketing international opportunities and services to students and faculty. Meets U.S. government requirements to serve as Designated School Official and Responsible Official for issuance of student and exchange visitor visas. Understanding of applicable legislation, standards and policies related to international student services. Knowledge of health, safety and liability issues involved with planning and administering international programs. Demonstrated excellence in interpersonal, written and verbal communication skills and ability to work effectively with a wide range of constituencies in a diverse community. Ability to contribute to the diversity, cultural sensitivity, and inclusive excellence of the University community. Previous supervisory experience.


Preferred Qualifications: Familiarity with the SEVIS system. Experience working and/or studying overseas. Fluency in a language other than English. Previous experience working with academic programs to develop strategic international partnerships. Knowledge of health, safety and liability issues involved with planning and administering international programs. Excellent program development and fiscal management skills. Experience facilitating employer-sponsored immigrant and non-immigrant visa petitions.


Application Information: Applications will be exclusively accepted online at Mailed or emailed application materials will not be accepted. Position is Open until Filled. Review Begins February 1 2018.


Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.


It is the policy of Cleveland State University to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, protected veteran or disabled status, or genetic information.

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