Student Services Specialist - OACAC

Student Services Specialist

  • Full Time
  • Hamilton, OH
  • Salary: Negotiable

Website Miami Univeristy

Regional Student Services (Hamilton Campus):  Student Services Specialist to provide best-in-class customer service in the areas of Bursar/Cashiers, Financial Aid, and Records and Registration; research student accounts, provide guidance, clarity, and recommend solutions for continued student success.


Require:  Bachelor’s degree; ability to serve quickly and accurately; excellent oral and written communication skills; working knowledge of computer systems; ability to interact effectively with diverse backgrounds. Position is not eligible for H-1B sponsorship.


Desire: Consideration will be given to candidates who have student financial aid or registration or student accounts/billing experience in a higher education setting; knowledge of and experience with Miami University, including institutional and unit policies, procedures, and processes; demonstrated project management and public speaking skills; working knowledge of Gmail, Google documents, and student records software such as Ellucian Banner; experience in a high-volume and high-paced customer service setting.


Submit a cover letter and resume to  Direct inquiries to Kelli Bray at Screening of applications begins June 5, 2019 and continues until the position is filled.


Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities.  Miami University prohibits harassment, discrimination and retaliation on the basis of sex/gender (including sexual harassment, sexual violence, sexual misconduct, domestic violence, dating violence, or stalking), race, color, religion, national origin (ancestry), disability, age (40 years or older), sexual orientation, gender identity, pregnancy, status as a parent or foster parent, military status, or veteran status in its recruitment, selection, and employment practices. Requests for all reasonable accommodations for disabilities related to employment should be directed to or 513-529-3560.


As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2225.


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