Assistant Director for Tours - OACAC

Assistant Director for Tours

  • Full Time
  • Athens Ohio
  • Salary: $40,296-$45,837

Website Ohio University

Ohio University

At Ohio University Undergraduate Admissions, we believe in supporting and recognizing the talent that introduces thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development opportunities to tuition benefits, affinity organizations to shared governance, and more, OHIO is proud to support our employees.

At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.

Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.

We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America’s best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a four-time Higher Education Excellence in Diversity (HEED) award winner.

With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at and consider shaping that experience by applying for this role with undergraduate admissions!

Undergraduate Admissions supports outreach and recruitment strategy, admission policy and processes, and yield initiatives for domestic and international first-year, transfer, adult and non-degree students enrolling on the Athens campus and in OHIO Online programs. The Undergraduate Admissions team is comprised of more than 50 full-time staff members, including a talented recruitment team based in Athens, as well as a growing team of strategically positioned staff members in key markets throughout the U.S. and around the world. Undergraduate Admissions supports colleges, schools, and departments in the pursuit of academically specific recruitment and admission goals.

Position Summary: The assistant director for tours oversees the Office of Undergraduate Admissions campus tour operation that serves as “the front door” of Ohio University. This position hires, trains, supervises the tour guide and reception desk teams of student employees. Reporting to the associate director for visits and events, the assistant director for tours also supports the planning and implementation of campus visit programs and off-campus events for prospective students, their families, and their influencers. In addition, this position serves as a member of the Undergraduate Admissions recruitment staff team and represents Ohio University at on- and off-campus activities as well as assists in application review.

Commitment to Diversity, Equity, Access, Inclusion, and Social Justice: The successful candidate will embrace the division’s commitment to incorporating diversity, equity, access, inclusion, and social justice into decision-making and processes. Through their work in this role, the assistant director will play a critical role in OHIO’s commitment to reducing barriers to education, supporting diverse students, and building a sense of belonging for all.

Campus Tour Program Management: The assistant director for tours develops, implements, and assesses an authentic year-round campus tour program for Undergraduate Admissions which includes in-person and virtual individual, group, and VIP tours. This position coordinates with campus partners to schedule facilities, promote campus tour opportunities, and host effective and efficient on-campus engagement experiences for prospective students, their families, and their influencers. This position coordinates daily staffing schedules to ensure optimal coverage for tours and the three reception desks located in two separate buildings. The assistant director recruits, hires, trains, and supervises a diverse team of 100-150 student employees to serve as ambassadors to Ohio University, provide campus tours, and receive visitors. This position prepares and oversees tour guide and reception desk personnel budgets and manages payroll procedures as well as the guidelines, policies and procedures for the campus tour program and reception desk operations. The assistant director ensures timely communication of information and ongoing training for student employees. This position provides regular reports on campus tour activities and makes recommendations for strategic enhancements to the tour program to achieve the office’s enrollment goals.

Programs and Events: The assistant director assists the associate director for visits and events in the planning, coordination, and implementation of in-person and virtual recruitment and yield programs and special events designed to achieve the enrollment goals of Undergraduate Admissions and academic units. This position coordinates with internal and external partners to schedule facilities, promote programs and events, and host effective and efficient on- and off-campus engagement experiences for prospective students, their families, and their influencers.  Serving as the subject matter expert, this position advises campus partners on the development of their own targeted visit and event programs. The assistant director also assists with the creation of program budgets, ensuring project timelines are followed, and assessing campus visit and event experiences to ensure effective and efficient allocation of university resources.

Recruitment and Admission: Serving as a member of the Undergraduate Admissions recruitment team, the assistant director for tours represents the University on- and off-campus to a wide variety of constituents, including prospective students and their families, secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. This position conducts admissions presentations during daily visits and events and counsels and advises constituents on a range of admission and enrollment processes. The assistant director maintains a thorough knowledge of trends in the field of admissions and advise constituents on the breadth and depth of opportunities available at OHIO. The assistant director participates in the evaluation of admissions applications and supplemental materials through a thorough, holistic, selective review process for the purposes of making admission decisions. This position also determines necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered. Other duties as assigned.


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