Financial Aid Counselor - OACAC

Financial Aid Counselor

Website University of Dayton

Learn, Lead and Serve

Candidates are invited to apply and join the Enrollment Management division at the University of Dayton. As a Catholic, Marianist research University, we are a diverse community committed to educating the whole person and linking learning and scholarship with leadership and service. Enrollment Management is focused on service excellence to recruit, enroll and graduate highly qualified students and improve access, affordability, diversity, equity, inclusion and success. We are looking for a talented individual who values student interactions and is able to solve problems to advance the mission of the division and the university.

Reporting to the Associate Director, the Financial Aid Counselor plays a critical role in responding to service needs on a daily basis. This position supports students in decisions about financing their educational expenses and ultimately their academic success. Responsibilities include educating students and families about the financial aid process, reviewing FAFSA applications, determining and adjusting all types of financial assistance, providing education regarding loans and various financing options as well as exercising professional judgment. This individual is expected to use problem-solving skills on a daily basis. Additionally, this individual will work collaboratively within Flyer Student Services to proactively update student financial aid records.

Minimum Qualifications:
Bachelor’s Degree
At least 1 year of experience providing service in a professional, fast-paced, deadline-driven environment
The ability to work with multiple priorities in a fast-paced environment
Strong written communication skills and attention to detail
The successful candidate must be self-motivated and have the ability to work independently

Preferred Qualifications:
Bachelor’s Degree in Business Administration
Master’s Degree in Higher Education or Business is preferred
Enrollment Management or Higher Education experience at a private University
Strong customer-oriented approach and the demonstrated ability to communicate effectively with families and students of diverse backgrounds
Strong oral communication skills
Demonstrated use of analytical skills to assess and evaluate student scenarios in order to provide appropriate education and counseling
Demonstrated effective interpersonal skills
Demonstrated ability to cultivate and maintain relationships with a variety of constituents and evidence of strong interpersonal skills
Knowledge of Title IV Programs and federal financial aid regulations
Knowledge and experience with Ellucian Banner software and Salesforce CRM environments
Ability to work with staff, students and families in a manner consistent with Catholic and Marianist values and principles
Special Instructions to Applicants:
Applicants must be authorized to work in the US on a full time basis.
Please summarize your ability to meet minimum qualifications in your cover letter.
References may be requested later in the interview process.

Closing Statement:
Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of race, color, national origin, religion, sex, sexual orientation or gender identity.

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